[译文]请先思考五分钟

  Criticism       2015-09-16

我过去是个鲁莽的人。每当别人说一些观点的时候,我都想方设法的表达不同的观点。如果与我的世界观相违背,我会毫不犹豫的去反驳。

这好像是我首先要抛出某种观点,好比我必须得先说出点有意义的东西一样。但同时也意味着没有对某个问题作出深层次的思考。反应的越快,思考的越少。虽然不尽如此,但时常如此。

我们嬉笑着谈论别人的膝跳反射时,总以为这种情况只有别人有,但其实你也有。如果你的邻居们无法控制膝跳反射,那么你也无法控制。

故事发生在2007年,我当时在罗德岛州的普罗维登斯(Providence, RI)举行的一次商业创新工厂会议(Business Innovation Factory conference)上发言。Richard Saul Wurman那时也在。当我发言过后,Richard过来介绍他自己并夸赞我的演讲。他这番举动确实很慷慨大方,他完全没必要这么做。

那么,我又是怎么回应的呢?我反而对他的演讲做了一番挑刺。其实当时他在台上演讲的时候,我就一直在记录哪些我不同意的观点。现在有机会和他当面谈,我就立即把我的一些看法跟他讲。我想当时我看起来肯定像个混蛋。

但是他的回应却改变了我的一生。其实就是几句很简单的话,“哥们儿,就给它个五分钟吧!”他说。我问他到底什么意思,他说,不同意别人的观点很正常,反驳别人观点也很正常,有自己坚持的观点和坚定的信念是好事,但是我想说的是,给我的观点一点时间,能让你再感受一下它,然后再定夺你是否需要反驳它。“拿五分钟去仔细思考一下”,而不是立即就反驳它。事实证明他是对的,我来参加这次会议压根就是为了证明我自己,而却没想过要虚心学习一点什么东西。

现在想起来,那真是我人生中的一个重大时刻。

Richard把他整个职业生涯都用来思考这些问题,他研究了30年了,而我却只想了几分钟。诚然,也许真的是他错了而我是对的,但是在坚信自己是对的之前真的应该首先仔细深入思考一番。

问问题和反驳之间也存在区别。反驳意味着你认为自己懂了,问问题表示你想知道。我们更应该多问。

学习遇事先思考而不是先断言是够一个人一生追求的目标。这个目标确实很难,我现在还常常在不该脑子发热的时候却鲁莽行事。但是我也确实享受这个不断提升修炼自己的过程。

如果你还是不确定为什么这很重要,可以思考一下苹果设计部高级副总裁说的一段关于乔布斯对敬畏创意(ideas)的话:

即便像乔布斯这样喜欢创意、喜欢做新奇玩意儿的人,他对创意的产生过程也保持着罕见和非同一般的敬畏之心。你看,我认为乔布斯比任何人都更加懂得,虽然创意最终可以变得无比强大,但在最初,它们却只是脆弱的、未经斟酌的想法,一不留神就会丢失、被妥协、被摧毁。

这段话说得很深刻,创意真的是很脆弱的,它们刚开始都是如此不起眼,我们甚至都无法察觉到它的存在,它们是如此轻易就被忽略、跳过、丢失了。

世界上有两样东西不需要技能:1、花别人的钱;2反对一种观点。

反对别人的观点如此容易,它不需要消耗任何力气。对于一个观点,你可以嘲笑它,可以忽略它,也可以喷它,这些举动都是如此容易。而难的事情是如何去维护一个观点,去思考它,让它发酵,探索它,玩味它,尝试它。一个好的观点也许因为你的一些先入为主的看法就让它变成了一个糟糕的观点。

所以下次当你听到什么,或者听到别人在谈论他的观点、在建议或力荐他们的观点,给它个五分钟。在反驳它之前,或者对他们说你无法理解或无力理解之前,先微微思考一下。不同意观点的做法可能是对的,但是别人的观点里或许有一些可以收获的东西呢,总之值得你这样做。


【原文】

I used to be a hothead. Whenever anyone said anything, I'd think of a way to disagree. I'd push back hard if something didn't fit my world-view.

It's like I had to be first with an opinion — as if being first meant something. But what it really meant was that I wasn't thinking hard enough about the problem. The faster you react, the less you think. Not always, but often.

It's easy to talk about knee jerk reactions as if they are things that only other people have. You have them too. If your neighbor isn’t immune, neither are you.

This came to a head back in 2007. I was speaking at the Business Innovation Factory conference in Providence, RI. So was Richard Saul Wurman. After my talk Richard came up to introduce himself and compliment my talk. That was very generous of him. He certainly didn't have to do that.

And what did I do? I pushed back at him about the talk he gave. While he was making his points on stage, I was taking an inventory of the things I didn't agree with. And when presented with an opportunity to speak with him, I quickly pushed back at some of his ideas. I must have seemed like such an asshole.

His response changed my life. It was a simple thing. He said “Man, give it five minutes.” I asked him what he meant by that? He said, it's fine to disagree, it's fine to push back, it's great to have strong opinions and beliefs, but give my ideas some time to set in before you're sure you want to argue against them. “Five minutes” represented “think”, not react. He was totally right. I came into the discussion looking to prove something, not learn something.

This was a big moment for me.

Richard has spent his career thinking about these problems. He's given it 30 years. And I gave it just a few minutes. Now, certainly he can be wrong and I could be right, but it's better to think deeply about something first before being so certain you’re right.

There's also a difference between asking questions and pushing back. Pushing back means you already think you know. Asking questions means you want to know. Ask more questions.

Learning to think first rather than react quick is a life long pursuit. It's tough. I still get hot sometimes when I shouldn't. But I'm really enjoying all the benefits of getting better.

If you aren't sure why this is important, think about this quote from Jonathan Ive regarding Steve Jobs' reverence for ideas:

And just as Steve loved ideas, and loved making stuff, he treated the process of creativity with a rare and a wonderful reverence. You see, I think he better than anyone understood that while ideas ultimately can be so powerful, they begin as fragile, barely formed thoughts, so easily missed, so easily compromised, so easily just squished.

That's deep. Ideas are fragile. They often start powerless. They're barely there, so easy to ignore or skip or miss.

There are two things in this world that take no skill: 1. Spending other people's money and 2. Dismissing an idea.

Dismissing an idea is so easy because it doesn't involve any work. You can scoff at it. You can ignore it. You can puff some smoke at it. That's easy. The hard thing to do is protect it, think about it, let it marinate, explore it, riff on it, and try it. The right idea could start out life as the wrong idea.

So next time you hear something, or someone, talk about an idea, pitch an idea, or suggest an idea, give it five minutes. Think about it a little bit before pushing back, before saying it's too hard or it's too much work. Those things may be true, but there may be another truth in there too: It may be worth it.

本文最后更新于2015-09-16 17:06:37